Jobs and Careers at the U.S. Medical Management Talent Network

Director of Clinical Applications

Department: Training & Development
Location: Troy, MI
Company: USMM

APPLICATION INSTRUCTIONS
Please email your resume in .doc, .docx, .pdf, .txt, .rtf, .html, or .ascii format to the address below. If you wish to enclose a cover letter, please include it in the body of your email message.

Director of Clinical Applications

U.S. Medical Management (USMM), an affiliate of a leading Fortune 250 company, manages a nationwide continuum of premier providers of medical services delivered primarily to the homes of elderly and homebound patients. Providing primary home care is the future of medicine, and at USMM, the future is now. With the knowledge and experience to address the evolution of healthcare, USMM is poised for a phenomenal future.

POSITION DESCRIPTION  

Under the direct supervision of the SVPs of Home Health and Hospice, the Director facilitates and supervises the interdisciplinary adoption, application, and performance of software solutions to create and maintain data-driven clinical operations and supporting processes. This position oversees the merger of electronic healthcare documentation and business operations.

ESSENTIAL DUTIES AND RESPONSIBILITIES 

  • Provides leadership and management in the identification, acquisition, planning, development, and roll-out on all clinical information system or upgrades as well as the supporting the associated back-office systems
  • Supports clinicians, health care workers, affiliates, partners, and non-clinical staff by providing continuous support, troubleshooting errors, and identifying opportunities for clinical information system improvements
  • Identifies problem areas in the clinical practice or back-office workflow and develops solutions that will enhance system performance and optimize utilization by clinical practitioners
  • Serves as point of contact for all information management issues including but not limited to: system performance/optimization, security, integration of information, patient confidentiality and HIPAA
  • Provides education and practical demonstration for all division leadership and field staff as needed for optimal operational performance
  • Maintains open lines of communications with all members of the continuum and collaborates with the team on shared responsibilities such as orders management, face to face, and document linking
  • Researches and is current on all CMS requirements and provides executive summaries and recommendations to division leads to enhance operations while maintaining compliance with CMS
  • Works closely with Director of Quality and Compliance to ensure optimal gathering and reporting of patient care outcomes
  • In collaboration with external vendors and/or internal information systems department develops and manages education and training sites for ancillary services
  • Embraces and promotes strong values in customer service. Seeks to understand and meet customer needs and expectations through communication, cooperation and collaboration
  • Uses observation and feedback from customers on a regular basis to improve processes and optimize systems to meet the values, vision and mission of the organization
  • Coordinate testing of system updates prior to Production install to end users
  • Under the direction of the Chief Executive Officer collaborates with finance and budget department to extract and build custom reports to improve operational management at the site level
  • Collaborate with IT management and Staff when needed
  • Other duties as assigned

REQUIRED KNOWLEDGE, SKILLS, AND EXPERIENCE 

  • Bachelorís degree prefer a Masterís
  • Five years of management experience
  • Five years of experience with software management
  • A current driverís license, good driving record, and proof of insurance
  • Current knowledge in health information system architecture in the Home Health and Hospice businesses
  • Knowledge of CMS and CHAP requirements for home health, hospice, and DME
  • Expert knowledge of information systems, medical coding, information organization, clinical decision support, and organizational issues
  • Flexible schedule
  • Ability to travel 90% of the time
  • Efficient work habits; able to quickly move from one assignment to the next
  • Professional demeanor, self-motivation and dependability
  • The ability to communicate effectively with all personnel levels within the organization
  • Excellent verbal and written communication skills
  • Excellent organizational, management, and analytical skills
#CB

APPLICATION INSTRUCTIONS
Please email your resume in .doc, .docx, .pdf, .txt, .rtf, .html, or .ascii format to the address below. If you wish to enclose a cover letter, please include it in the body of your email message.

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