Jobs and Careers at the U.S. Medical Management Talent Network

Regional Director of Operations*

Department: Pinnacle Senior Care
Location: Williamsburg, VA
Company: Pinnacle Senior Care

Regional Director of Operations 

Pinnacle Senior Care, a CHAP accredited leader in skilled home health is leading the way into the future with its dynamic chronic care home health model. Pinnacle Senior Care is a partner of US Medical Management and owned by a Fortune 250 company. Pinnacle presents the unique opportunity to be part of a medically-centered home care provider within a continuum of care that includes Home Care, Hospice, Visiting Physicians Association, and Laboratory/Diagnostic services.

We are seeking applicants that desire the experience of changing healthcare through compassionate delivery of care. We provide opportunity for growth and advancement, with over 20 branch locations in 8 states. 

Positions offer:  

  •  Partnership with Visiting Physicians Association allows staff easy access to doctors to optimize quality patient care.  
  •  #1 operating point of care system/ Home Care Home Base.  
  •  Ready access to professional resources such as wound care and rehabilitation specialists.   
  •  Weekly team conferences to optimize patient care through open discussion with the interdisciplinary team.  
  •  Flexible scheduling with very limited on-call and weekend hours.  
  •  A Competitive salary package which includes a 401k match.   
  •  Mileage reimbursement. 
  •  Fast advancement opportunities in a rapidly expanding innovative healthcare environment offering a clinical ladder.  
  •  A unique opportunity to provide care with specialty programs that focus on disease pathology, Health Literacy, and treating the whole patient.  
  •  Agency is a Member of the National Association for Home Care.  


The Regional Director is responsible for the overall direction, coordination, and evaluation of the administrative, clinical, and community relations area while carrying out management responsibilities in accordance with the agency’s policies and procedures for multi facilities within a region. 


  • Directs implementation of approved work methods and procedures that reflect elements essential to rendering high quality care. (Ensures that the professional standards of community nursing practice are maintained by all agency’s for the region assigned.)
  • Responsible for the review, analysis, and appraisal of the effectiveness of the total Agency program for the region.
  • Interprets and transmits policies of the Board of Directors to the professional staff in order to insure compliance with policies.
  • Selects and maintains a qualified, well-organized staff to supervise daily operations of the agency.
  • Establishes staffing patterns, which reflect the quality and quantity of various professional personnel necessary to plan, provide, and supervise the care rendered to patients and families.
  • Establishes methods for coordination of care by all disciplines.
  • Gives leadership in promoting and maintaining standards for giving good quality care by all members of the patient care team.
  • Assures compliance with local, state, and federal regulations.
  • Consults with the Medical Advisor in matters relating to patient care services.
  • Reviews policies relevant to patient care with Medical Advisor and/or Administrator.
  • Works closely with the Staff Development Coordinator in the development of orientation and staff education programs.
  • Recognizes leadership potential and offering opportunities for leadership training and development.
  • Encourages and assists personnel to continue self-improvement through formal education, educational meetings, and active participation in professional and related organizations.
  • Evaluates service policies and functions, and recommending proposals for changes, study, or problems, which affect the Agency.
  • Evaluates the performance of the individuals in the program in relation to the established standards and the individual's professional development.
  • Evaluates own job performance and utilization of resources in planning for professional growth.
  • Participates in the total service program in relation to Agency goals and community needs.
  • Serves as a member of the Utilization Review and Performance Improvement Committees.
  • Serves as a member of the Professional Advisory Board (PAC).
  • Participates in local organizations and activities relative to the health professions and community health services.
  • Participates in State and national organizations, meetings, seminars, workshops, and activities relating to the health professions and health care services.      
  • Performs additional duties as needed.


  • Three (3) year of supervisory and/or administrative experience.  Has two (2) years of home health experience. 
  • Demonstrated organizational and leadership abilities.
  • The ability to be available at all times, either in person or telephonically.


  • A current unencumbered State Professional Nurse license preferred.

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