Jobs and Careers at the U.S. Medical Management Talent Network

RN Clinical Supervisor

Department: Grace Hospice
Location: West Allis, WI
Company: Grace Hospice

Clinical Supervisor

At Grace Hospice, our mission is for each employee to treat every patient as their own treasured loved one, providing care that affords a quality of life that outweighs quantity of days, and supports caregivers as their hearts find healing.    

Our program ensures that our patients will spend the final days of their journey in comfort and with dignity. If you are caring, compassionate, and have a true desire to help others, becoming a member of the Grace Hospice team may be the perfect opportunity for you.

Some of the benefits and advantages of working with Grace Hospice Include:
      

  •  Grace Hospice is CHAP accredited and we are Members of the National Hospice and Palliative Care Organization.   
  •  We invest in our employees’ career development and growth.    
    • Comprehensive orientation programs for new hires   
    • Leadership Academy meetings held off-site regularly for continuous development of our site leadership team members (Office Manager, CS, DCS, and Administrator).    
  •  Grace offers advancement opportunities.   
    • Grace Hospice has 27 locations across the U.S. and we are growing!  This growth creates additional advancement opportunities for strong performers.   
    • We provide an innovative healthcare environment offering a clinical ladder.    
  •  Grace is founded firmly on five pillars of excellence: People, Service, Quality, Finance, and Growth.   
  •  Our environment offers collaboration and provides tools and programs to enhance our team’s ability to provide excellent care.    
    • Our point-of-care system is state of the art:  HomeCare HomeBase.    
    • Employees have access to referring physicians and other professional resources on a daily basis.    
    • Inter-disciplinary Team conferences are held regularly to discuss and optimize patient care.    
    • Our ‘Meaningful Memories’ program is in development to provide exceptional patient experiences. 

POSITION DESCRIPTION 

The RN Clinical Supervisor is responsible for the duties relating to the admission process of the hospice business clients.

ESSENTIAL DUTIES AND RESPONSIBILITIES  

  • Maintain referral records in electronic medical record systems, tracking date of referral and date of admission.
  • Notifies Administrator, Director of Clinical Services, and Office Manager daily of the status on all referrals and other patient needs.
  • Communicates and coordinates the signing of all legal consent paperwork with the admitting RN or other hospice personnel as assigned.
  • Track information in electronic medical records and coordinate the appropriate professionals in order to admit clients onto hospice services.
  • Collaborate with clinicians, pharmacies, supply companies, facilities, hospitals, physician offices, family members, and patients via phone on a daily basis to assist with questions or needs.
  • Assist with staffing assignments, to reflect the quality and quantity of various professional personnel necessary to plan, provide, and supervise the care rendered to patients and families.
  • Be available to the agency in person or by telephone to assist with after-hours administrative on-call responsibilities.
  • Maintain open lines of communication with all members of the healthcare team.
  • Consult with the Medical Director in matters relating to patient care services.
  • Assure compliance with local, state, and federal regulations in coordination with Director of Clinical Services
  • Promote and maintain standards for giving high quality care by all members of the healthcare team.
  • Perform clinical audits of patient electronic medical record and notify clinicians and Clinical Manager of any missing or incomplete items to remain in compliance with regulatory and clinical requirements.
  • Maintain logs, rosters, as required and input information into the electronic medical record system.
  • Follow agency policies and procedures.
  • Perform these and all other duties as assigned.

REQUIRED KNOWLEDGE, SKILLS, AND EXPERIENCE  

  • A current Registered Nurse license in the state of practice or in accordance with the Board of Nurse Examiners rules for Nurse Licensure Compact (NLC)
  • At least one year of supervisory and/or administrative experience
  • A current driver’s license and automobile in good working condition with proof of auto insurance
  • Advanced computer skills including, but not limited to, use of Word, Excel, report software, and Outlook
  • Excellent verbal and written communication skills with demonstrated leadership ability
  • Excellent organizational skills
  • Previous experience in handling new referrals from first contact through to admission

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