Jobs and Careers at the U.S. Medical Management Talent Network

RN Director of Clinical Services

Department: Pinnacle Senior Care
Location: Ann Arbor, MI
Company: Pinnacle Senior Care

Director of Clinical Services

Pinnacle Senior Care, a†CHAP†accredited leader in skilled home health is leading the way into the future with its dynamic chronic care home health model. Pinnacle Senior Care is a partner of US Medical Management and owned by a Fortune 250 company. Pinnacle presents the unique opportunity to be part of a medically-centered home care provider within a continuum of care that includes Home Care, Hospice, Visiting Physicians Association, and Laboratory/Diagnostic services.

We are seeking applicants that desire the experience of changing healthcare through compassionate delivery of care. We provide opportunity for growth and advancement, with over 20 branch locations in 8 states.†

Positions offer:

  • †Partnership with Visiting Physicians Association allows staff easy access to doctors to optimize quality patient care. †
  • †#1 operating point of care system/ Home Care Home Base. †
  • †Ready access to professional resources such as wound care and rehabilitation specialists. ††
  • †Weekly team conferences to optimize patient care through open discussion with the interdisciplinary team.††
  • †Flexible scheduling with very limited on-call and weekend hours.††
  • †A Competitive salary package which includes a 401k match. ††
  • †Mileage reimbursement.†
  • †Fast advancement opportunities in a rapidly expanding innovative healthcare environment offering a clinical ladder.††
  • †A unique opportunity to provide care with specialty programs that focus on disease pathology, Health Literacy, and treating the whole patient.††
  • †Agency is a Member of the National Association for Home Care.††

Position Description

The Director - Clinical Services, in collaboration with the Clinical Supervisor, is responsible for the provision of high quality patient care for home health clients in one-two branches.

Essential Duties and responsibilities

  • Provides feedback to all clinical staff about their performance
  • Responsible for completion of in-home annual competency and evaluations
  • Manages the clinical care teams
  • Assist Administrator with orientation of newly hired clinical staff; and assigns preceptors as needed
  • Ensures appropriate communication regarding case management with staff members, physicians and referral sources
  • Manages full time equivalent productivity expectation
  • Conducts concurrent audits of at least 10% of active census
  • Collectís, compiles and analyzes data, reportís the findings to Administrator, creates and implements Plan of Correction and monitors for change
  • Monitors OBQI and OBQM indicators, coordinating communication of agency results to care giving staff
  • Complies and analyzes data, reportís findings to Administrator, creates and implements Plan of Correction and monitors for change
  • Timely submissions of Final Claims within 10 calendar days
  • Maintains open lines of communication with all members of the continuum care team
  • Facilitates Team Case Conference
  • Performs and documents intermittent skilled nursing visits as needed
  • Conducts staff development training as determined by agency needs
  • Attends management, staff and VPA meetings and in-services
  • Implements approved policies and procedures that reflect elements essential to rendering high quality care (Ensures that the professional standards of community nursing practice are maintained by all nurses providing care.)
  • Promotes staff development
  • Responsible for individual professional growth of team
  • Serves as a member of Performance Improvement, Professional Advisory Committee, and other committees as assigned
  • Coordinates OASIS submission to the State, reviews and corrects OASIS errors as necessary, validates reports
  • Reviews visit notes for content, accuracy, and Medicare criteria
  • Timely submission and completion of RAPS within 7 calendar days
  • Follows agency policies and procedures
  • Performs these and all other duties as assigned by the Administrator
  • Able to lift 40 pounds from floor to shoulder
  • Repetitive walking, standing, sitting, bending and use of hands
  • Average hearing and vision
  • Able to drive a car 2-4 hours per day

Additionally, in the State of Texas, the Agency shall employ a Director of Clinical Services who:

  • The Director of Clinical Services shall not have been convicted of a felony or misdemeanor listed in ß97.601(b)(2) of this title (relating to License Denial, Suspension, or Revocation)
  • A Newly appointed Director of Clinical Services must complete within 12 months of designation, 24 clocked hours of initial continuing education as outlined in TAC 97.259. Each 12 months following initial training, the Administrator will complete = or > 12 clocked hours of continuing education as outlined in TAC 97.259

REQUIRED Knowledge, Skills and Experience

  • A current unencumbered State professional nurse license
  • A current driverís license with good driving history and proof of auto insurance
  • Three years of supervisory or leadership experience in an in-patient hospital, home care agency, or residential facility preferred
  • Prior experience in a certified home care agency, including OASIS-C
  • Demonstrated leadership skills and Home Care Clinical Knowledge, Medicare Regulations and Federal, State and Local Regulations
  • The ability to manage Agency resources
  • Excellent verbal and written communication skills and is able to read, write and comprehend English
  • The ability to assess patient needs and formulate individualized patient care plans to meet those needs
  • Proficiency in personal computer use, including e-mail, clinical, word processing, spreadsheet and presentation software


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