Jobs and Careers at the U.S. Medical Management Talent Network

Health Risk Assessment (HRA) Technician

Department: Pinnacle Senior Care
Location: Troy, MI
Company: Pinnacle Senior Care

Health Risk Assessment (HRA) Technician 

Pinnacle Senior Care, a CHAP accredited leader in skilled home health is leading the way into the future with its dynamic chronic care home health model. Pinnacle Senior Care is a partner of US Medical Management and owned by a Fortune 250 company. Pinnacle presents the unique opportunity to be part of a medically-centered home care provider within a continuum of care that includes Home Care, Hospice, Visiting Physicians Association, and Laboratory/Diagnostic services.

We are seeking applicants that desire the experience of changing healthcare through compassionate delivery of care. We provide opportunity for growth and advancement, with over 20 branch locations in 8 states. 

Positions offer:  

  •  Partnership with Visiting Physicians Association allows staff easy access to doctors to optimize quality patient care.  
  •  #1 operating point of care system/ Home Care Home Base.  
  •  Ready access to professional resources such as wound care and rehabilitation specialists.   
  •  Weekly team conferences to optimize patient care through open discussion with the interdisciplinary team.  
  •  Flexible scheduling with very limited on-call and weekend hours.  
  •  A Competitive salary package which includes a 401k match.   
  •  Mileage reimbursement. 
  •  Fast advancement opportunities in a rapidly expanding innovative healthcare environment offering a clinical ladder.  
  •  A unique opportunity to provide care with specialty programs that focus on disease pathology, Health Literacy, and treating the whole patient.  
  •  Agency is a Member of the National Association for Home Care.  

POSITION DESCRIPTION  

The HRA Technician will be responsible for sending, tracking all HRA reminder letters, receiving/routing follow-up phone calls, assisting with scheduling HRA visits with all clinicians as indicated, and collecting Health Risk Assessment data where allowed by Health Plan.

ESSENTIAL DUTIES AND RESPONSIBILITIES  

  • Performs HRA assessments in accordance with plan policies.
  • Maintains the HRA reminder tracking log and assessment visit schedule.
  • Performs outreach calls and warm transfers to HRA assessment nurse.
  • erforms filing, copying, faxing, and other administrative duties.
  • Enters all HRA completed on paper into Tru-Care or other software as required.
  • Develops, maintains, and sends reports in accordance with plan policy.
  • Maintains open lines of communication with all members of the healthcare team.
  • Communicates with staff and patients.
  • Follows agency policies and procedures. 
  • Primarily works in an office environment and answer phones according to agency policy.
  • Performs all other duties as assigned by the Health Risk Assessment Nurse and or Administrator.

REQUIRED KNOWLEDGE, SKILLS, AND EXPERIENCE  

  • A High School diploma or equivalent
  • Computer proficiency and ability to type 40 wpm accurately. Must have good knowledge of excel and ability to work in various medical software systems.
  • Excellent communication and organizational skills.

PREFERRED KNOWLEDGE, SKILLS, AND EXPERIENCE  

  • Knowledge of medical terminology and preferred experience in a health related field.
  • Associates degree preferred
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