Jobs and Careers at the U.S. Medical Management Talent Network

Community Liaison

Department: Marketing
Location: Doral, FL
Company: USMM

Community Liaison

U.S. Medical Management (USMM), an affiliate of a leading Fortune 250 company, manages a nationwide continuum of premier providers of medical services delivered primarily to the homes of elderly and homebound patients. Providing primary home care is the future of medicine, and at USMM, the future is now. With the knowledge and experience to address the evolution of healthcare, USMM is poised for a phenomenal future.

Position Description

The Community Liaison is an individual who works with the community to explain the services offered and provided by Visiting Physicians Association (VPA). This position is responsible for selling VPA Services in a defined market or territory and represents the organization through the community. The Community Liaison will oversee sales activities, including account identification and development as well as servicing and growing referrals and potential accounts. Accounts are defined as physicians, facilities, hospitals, group homes and in some instances, case managers. Additional accounts include community organizations, such as community groups, church groups, senior centers, chronic disease support groups and any other community organization which may have influence over VPA. All sales activities will be in accordance with the company business plan strategies for each market. The Community Liaison works under minimal supervision and has a flexible work schedule.

Essential Duties and responsibilities

  • Reaches out to physicians and facilities, such as hospitals, skilled nursing, rehabilitation, facility discharge planning and assisted living
  • Develops and maintains contact with key community and consumer organizations, to provide education and ongoing updates on VPA services and benefits available
  • Utilizes appropriate company resources to maintain and develop business opportunities. Maintains market awareness and prepares competitive updates
  • Makes sales calls, arranges appointments and delivers programs to keep referral sources current in VPA service offerings
  • Complies with field activity documentation and reporting requirements through database management and reports field activity to management
  • Performs other duties as assigned

REQUIRED Knowledge, Skills and Experience

  • Associateís or Bachelorís Degree in Marketing, Business or a Health related degree
  • Valid state driverís license
  • Previous sales/marketing experience
  • Excellent organization, problem solving skills and the ability to appropriately represent company service capabilities to the targeted referral source
  • Knowledge of sales techniques and territory management
  • Excellent interpersonal communication, presentation and customer service skills required
  • Proficiency with Microsoft Office required
  • Ability to travel within assigned territory and attend sales meetings as required

preferred Knowledge, Skills and Experience

  • One year of health care related industry
  • Prior experience in with Hospice or Home Care

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